In this workshop, we will build MeetAssist — an intelligent chatbot system running on the AWS Serverless platform. This solution applies Generative AI (LLM) to automate the process of appointment scheduling and customer information lookup through a Facebook Messenger interface.
Instead of responding based on a fixed rule-based script, the system uses a Text-to-SQL model to understand natural language, query real-time data from the database, and provide flexible responses to users.